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Perplex Digital is a leading digital agency dedicated to delivering high-quality digital solutions. With a focus on security and efficiency, the company had already achieved ISO 27001 certification but sought to optimize its internal processes and obtain ISO 9001 certification. Facing a tight deadline, they turned to KAM Consultants for expert guidance.
“We immediately clicked with you! Your down-to-earth, no-nonsense approach appealed to us right away. Working with you has not only improved our processes but also changed our view on quality management. We look forward to a long-term cooperation!”
— Niels van den Abbeelen, (Business) Controller at Perplex Digital and Frontis
Perplex Digital faced the challenge of optimizing internal processes and achieving ISO certifications within a demanding 2–2.5-month timeframe. With the departure of their system management team, they experienced a capacity gap that made managing ISO documentation and audit preparation difficult. Recognizing the growing importance of ISO 9001 in their industry, they sought an expert partner to streamline their quality management system.
KAM Consultants provided an intensive coaching trajectory tailored to Perplex Digital’s needs. The process began with a comprehensive inventory scan of their ISO 27001 compliance, followed by an intensive ISO 9001 implementation. Additionally, KAM Consultants guided Perplex Digital through the transition to ISO 27001:2023 and extended the management system to their sister company, Frontis. This structured approach ensured clarity, efficiency, and compliance.
Through KAM Consultants’ structured guidance, Perplex Digital successfully achieved re-certification for ISO 27001:2023 and obtained ISO 9001 certification. These certifications not only validated their commitment to quality and security but also enhanced their operational efficiency. The company can now better meet client expectations and navigate audits with confidence. “Achieving these certifications was a huge milestone for us. It helped us to work in a more structured way and raise the bar,” said Niels van den Abbeelen.
Perplex Digital’s collaboration with KAM Consultants has established a foundation for ongoing quality management improvements. Looking ahead, they plan to integrate these best practices into their sister company, Frontis, ensuring long-term compliance and efficiency. With a strengthened quality management framework, Perplex Digital is well-positioned for future growth and continued partnership with KAM Consultants.
ISO certification doesn’t have to be complicated. Choose your path and start your journey today!
