Privacy Policy

Our Commitment to Your Privacy

At ISO Specialist B.V., we value transparency, quality, and long-term cooperation. We take the protection of your personal data seriously and ensure it is handled with care, confidentiality, and security.

Who We Are & Our Responsibility

ISO Specialist B.V. is responsible for processing your personal data. We have implemented security measures to protect your data against loss, unauthorized access, or theft. When data is no longer required, we ensure its secure deletion.

When We Collect Your Personal Data

We may collect your personal data when:

• You contact our sales or support team via email or phone.
• You request or download information online.
• You fill out a contact form or engage with us on social media.
  This enables us to provide relevant information and tailor our services to your interests.

Scope of This Privacy Statement

This Privacy Statement applies to ISO Specialist B.V. and all associated websites, including www.iso-specialist.com.

How We Use Your Personal Data

We process your data to:

• Handle and manage your inquiries.
• Inform you about industry trends and company updates.
• Improve our services and optimize our customer experience.
• Maintain compliance with financial and legal obligations.
• Conduct market research and track website performance.
• Manage financial administration and meet fiscal requirements.
• Enhance security and ensure quality control.

We Do Not Share Your Data Without Your Consent

ISO Specialist B.V. does not sell your personal data to third parties. However, we may use secure IT systems operated by external suppliers. In such cases, we ensure these parties comply with strict privacy and security standards.

Data Retention Policy

We do not retain personal data longer than necessary. In cases where financial or fiscal laws require retention, data may be stored for at least seven years before being securely deleted.

Your Rights Regarding Your Personal Data

You have the right to:

• Access, correct, or delete your personal data.
• Object to the use of your data for commercial purposes.
• File a complaint with ISO Specialist B.V. or the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

We will review each request carefully. If we are unable to process a request, we will provide a written explanation.

Opting Out of Communications

If you have made a purchase or inquiry, we may contact you via post, email, or phone about relevant updates. You can opt out of these communications at any time:

• Click the unsubscribe link in our emails.
• Email us at help@iso-specialist.com to opt out.

Changes to This Privacy Statement

We reserve the right to update this Privacy Statement as needed. Please review it regularly to stay informed about our data policies.

Contact Us

For questions regarding our Privacy Statement or personal data handling, contact us at:

📍 ISO Specialist B.V.
Westhoven 10, 6042 NV Roermond
✉️ Email: help@iso-specialist.com