Case Study:

Achieving ISO Certification with Structure and Efficiency: Moods & Roots and RiverRoots

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Certified Companies

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Certification Process

Overview:

About Moods & Roots and RiverRoots

Moods & Roots is a dynamic event organizer known for creating unforgettable experiences with a team of 70 professionals and an extensive stock of materials, ensuring flexibility and efficiency. RiverRoots, on the other hand, provides shelter, daily management, and catering services for refugees. Both organizations sought to improve internal processes and enhance their market position.

Client testimonial

“The collaboration with the consultants went very well. Patrick is almost a kind of robot who has the energy and patience to stick to the structure and ensure that everything is covered. The consultants offer an objective view, a clear agenda, and valuable experience.”
— Bart Gijsbertsen, Director of Business Development, Moods & Roots

Why ISO Certification Was Essential

By mid-2023, Moods & Roots and RiverRoots recognized that the lack of ISO certification was causing them to miss business opportunities. They wanted to participate in tenders, strengthen their competitive position, and establish structured internal processes to improve efficiency.

The ISO Specialists' Approach

Initially, the organizations attempted to implement ISO standards independently using a software package but soon realized they lacked the experience and expertise required. After receiving a recommendation from a colleague, they reached out to ISO Specialists.

A successful partnership was formed, and ISO Specialists guided both organizations through the ISO 9001 and ISO 14001 certification process. Their management systems were integrated into a single, cohesive framework.

The Results:

The Results: More Structure, Time Savings, and Competitive Advantage

With ISO certification achieved, Moods & Roots and RiverRoots experienced greater operational efficiency. The structured approach provided by ISO Specialists helped streamline processes, save time, and enhance their competitive standing.

“The clear structure of how we record and store information was a huge benefit. The process was positive, efficient, and allowed us to stay on top of our quality system. Our competitive position has improved—we can now do things our competitors cannot.”
— Bart Gijsbertsen, Director of Business Development, Moods & Roots

Forward Thinking:

Ongoing Support and Future Steps

With certification in place, the next step is maintaining and evolving their management system. ISO Specialists continue to support Moods & Roots and RiverRoots through full management services, ensuring ongoing compliance and continuous improvement.

“Achieving ISO 9001 and ISO 14001 was a big step, but keeping it alive within the organization is just as important. The ongoing guidance helps us refine our processes and maintain a high standard of quality.”
— Bart Gijsbertsen

Investing in Quality for the Long Term
“Quality is an investment, but it’s worth it. Even if you could do it yourself, having an expert partner saves time and provides valuable guidance. We are in it for the long term, and for us, it is absolutely worth it.”
— Bart Gijsbertsen

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